Important Information

Our Statement Concerning Re-opening

Last Update: September 25, 2020

The next scheduled Florida Theatre show is Piff the Magic Dragon on December 4 . If that changes, it will be announced directly to the audience in a timely manner. Our guiding principle is that the Florida Theatre will be open again when it is safe for the artists and audiences to do so. We’re paying close attention to the best thinking in the sports, arts and entertainment industries on how to do this, and following guidance from the Centers for Disease control, the State of Florida, and the City of Jacksonville. We are specifically working closely with the City of Jacksonville, who understand the importance of returning the arts and entertainment to the life of our city, but our mutual goal is to do it safely. When we have more information about when, and any new protocols that the audiences should expect, we will share it publicly.

Due to the current global health crisis, many of our events have been or are currently in the process of being rescheduled.

We will continue to update our website and social media platforms as new information becomes available.

The following events have been cancelled:

  • Brittany Howard on April 23, 2020
  • Rainbow Kitten Surprise on May 12, 2020
  • The Bachelor Live on May 10, 2020
  • Coheed and Cambria on September 29, 2020

Refunds for canceled events will be processed automatically. If you paid cash, a refund check will be mailed to you.

If you have any questions, please contact the box office by 1 of the following methods:

-Respond to your Ticket Confirmation Email
-Send an email to
-Call (904) 355-2787. Available Monday through Friday from 9 a.m. to 5 p.m.