Volunteer Usher Program
We are always accepting volunteer ushers!
For more information about volunteering at the Florida Theatre as an usher, contact:
Patron Services Director
Usher Hot Line
Who can be an usher?
Anyone 16 years of age or older with a neat appearance, good communication skills.
What is the process?
Each applicant must complete the background check consent form and volunteer application for ushering. Once approved, you will receive the manual, the seating chart, the annual credit system, and the current six-week event calendar. Volunteers may choose which events they would like to volunteer for within the current six-week calendar. If an event is full or canceled, management will let you know. The first event or two you will be assigned with a veteran usher until you are comfortable with your duties.
There is a mandatory annual usher meeting and orientation each September.
What are the requirements?
Volunteering at the Florida Theatre is a privilege. Volunteer ushers are expected to understand the seating arrangements, wear the appropriate attire, be able to take patrons to their (reserved) seats, stand and climb steps, understand the running times of the shows, be able to direct people to the restrooms and concessions, and help prepare programs for events. Qualified ushers will take or scan tickets, and direct patrons.
It is also important that you show up by your call time, which is generally 90 minutes before the event actually starts. (Note: Ushers coming in later than the assigned call time could be sent home at the discretion of the management.) Each volunteer should be capable of standing until each show begins and for sold out shows will be required to stand until released from duty. Ushers are not allowed to use cell phones while on duty.
How many shows must an usher work?
Once you have started volunteering, we ask that you maintain active status by working at least one show per month to remain active. If you become inactive after a twelve-month period, you will be dropped from the program and you will be asked to reapply.
How long do ushers stay for each performance?
Most ushers stay through the duration of the performance but are usually released from duty after the intermission ends and the doors have been closed for the main act.
The required dress code is as follows:
Dress code standards are strictly adhered to in order to keep the theatre’s look and feel consistent and professional and help our patrons easily identify you. Volunteers not properly attired will not be permitted to work.
Women are required to wear black or navy slacks (or skirts) with plain, long or short sleeved, dress white blouses. Solid black or white sweaters are permissible although white golf shirts are not. Shoes should be dark (preferably solid navy or solid black) with a low heel and closed toe, and comfortable. Please, no athletic shoes.
Men are required to wear black or navy dress slacks, a white dress shirt with a dark tie (preferably solid navy or solid black). Solid black or white sweaters are permissible although white golf shirts are not. Shoes should be dark (preferably solid navy or solid black) with a low heel and closed toe, and comfortable. Please, no athletic shoes.
Everyone should wear the provided Florida Theatre volunteer usher badge on the shirt or blouse, and carry small flashlight. Bring your own flashlight and always keep it downward, not in people’s faces or behind your back. It’s critical to have a good flashlight especially in the balcony to illuminate steps. Please light the stairs for people going down the stairs in the balcony so we can help eliminate falls.
Where do ushers park?
The Florida Theatre does not own a parking lot but there are many meters and lots available in the vicinity of the Theatre.
There are parking passes available through management for the Yates Garage (entrance on Adams/Newnan) only for those ushers that volunteer for weekday daytime children shows.